JLR are specialists in their field and they do things a little differently to traditional recruitment agencies. Their knowledge of the entire legal labour force in New Zealand is second to none and digitising their processes was critical if they wanted to scale the business.
Partnering with Custom D was excellent medicine for the pain of having attempted but failed to execute the project with another development partner.
As a small business, the investment in building ‘Insource’ has been considerable, however the benefits have been immediate and will continue to expand as further enhancements are made over time.
What we built
Online database with sophisticated search and reporting capabilities.
Point of Difference
Able to demonstrate a great point of difference through candidate and industry knowledge, driven by their ability to rapidly search and produce results from their database.
Ability to Scale
The resulting efficiency of Insource has reduced the time taken for some core searches by up to 70%. Allowing the small team at JLR to build and grow the business without having to bring on additional resources.
Each of JLR’s clients receives a very personal service and Insource is developed to support that, not replace it. Reducing admin time has allowed JLR to spend more time where it matters – taking care of their clients.
Building to a Road Map
Insource continues to be built in stages. Spending substantial time up front to understand the business, their objectives and big picture aspirations ensures there is an ongoing cohesive approach to the development of the Insource. This will prolong it’s life and extend it’s value.